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Reputify on WhatsApp

New

Reputify comes to you, on WhatsApp.

A Daily Pulse on your phone each morning, and an alert when a customer needs recovery. Review requests reach your customers from your own business number.

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  • 14 days of the full product
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Daily Pulse on every planRecovery alerts on Growth and Scale
Reputify by Joyful DesignsBusiness account
Today
Reputify Daily Pulse — Acme Coffee Yesterday: 3 new reviews · 1 needs attention · 5 review requests delivered · 1 recovery case needs follow-up Open Reputify for details.
9:02 am
View attention
Open Reputify
Example message
Reputify by Joyful DesignsBusiness account
Today
Reputify — Acme Coffee A new 2★ customer issue has opened a recovery case and needs attention.
2:14 pm
Open recovery case

Two kinds of messages, from two different numbers.

For you

From Reputify's number (shown as "Reputify by Joyful Designs") to your personal WhatsApp. Included in your plan.

  • Daily Pulse, around 9 am
  • Recovery alerts, on Growth and Scale
  • A one-time code when you connect your number

For your customers

From your own WhatsApp Business number. Meta bills these to you.

  • Review requests after a visit
  • A short private feedback survey
  • Reaching out when a customer needs recovery

Connect your number in a minute.

  1. 01

    Open Settings › WhatsApp

    Any teammate can connect their own number.

  2. 02

    Enter the code

    We send a 6-digit code to your WhatsApp. It works for 10 minutes.

  3. 03

    Choose what you get

    Daily Pulse, recovery alerts, and your quiet hours.

  4. 04

    Try it

    Send yourself a Pulse now to see how it looks.

The messages, word for word

Short, private, and one tap from the app.

Daily Pulse

Reputify Daily Pulse — Acme Coffee Yesterday: 3 new reviews · 1 needs attention · 5 review requests delivered Open Reputify for details.
View attention
Open Reputify

Only lines that aren't zero. Nothing to report, no message.

Recovery alert

Reputify — Acme Coffee A new 2★ customer issue has opened a recovery case and needs attention.
Open recovery case

Your business and the rating only. No customer name or complaint on your lock screen.

Sign-in code

482191 is your verification code. For your security, do not share this code. This code expires in 10 minutes.
Copy Code

Sent when you connect your number.

Example messages for a business called Acme Coffee.

Built to interrupt you only when it matters.

Quiet hours

9 pm to 8 am by default. Change them any time.

Your whole team

Owners, managers and members each connect their own number.

STOP any time

Reply STOP and the messages end. Your customer messages aren’t affected.

Good to know

  • The Pulse arrives around 9 am India time.
  • In quiet hours only critical recovery alerts come through. Every case waits for you in the app.
  • WhatsApp is the heads-up. Replies and decisions happen in Reputify.

Questions

Still have a question? Ask us directly.

Contact us
Does it cost extra?

Messages from Reputify to you are included in your plan. Messages to your customers go from your own WhatsApp Business number, and Meta bills those to you.

Do I need WhatsApp Business for the Pulse?

No. The Pulse and alerts come to your personal WhatsApp. WhatsApp Business is only needed to message your customers.

Can I stop the messages?

Yes. Reply STOP, or switch each message off in Settings › WhatsApp.

Works with

Recovery

What happens after a recovery alert.

Today & Command Center

The same attention list, on the web.

Get more reviews

Review requests from your own WhatsApp number.

Tomorrow morning, check your reputation on WhatsApp.

Start a trial and connect your number in Settings.

Start free trial Book a demo

Examples on this page are illustrations, not a real business. Reputify is independent and is not affiliated with or endorsed by Google or Meta.