For restaurants, salons, clinics and local shops
Get more reviews. Recover the unhappy ones. Know what needs you today.
Reputify brings your Google reviews, review requests and unhappy customers into one calm place. Rify, your AI assistant, drafts replies in your voice, and a Daily Pulse on WhatsApp tells you what needs you each morning.
- 14 days of the full product
- No card needed
- Set up in one sitting
Since your last visit: 3 new reviews, 1 needs you.
Your next move
A 2★ review has waited 26 hours
“Waited too long for our order…”
Google rating
4.6
New reviews · 30d
18
“Thank you for telling us, and we’re sorry about the wait. That’s not the visit we want for you, and we’d love to make it right next time.”
- Works with your Google Business Profile
- WhatsApp from your own business number
- Built in Bengaluru
How it fits your day
One loop, from a customer's visit to your next good review.
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01
A customer visits
Add the visit with Quick Add, or bring visits in by paste, CSV or API.
-
02
You ask
A review request on WhatsApp or email, or your QR poster at the counter.
-
03
They answer
A Google review, or private feedback straight to your team.
-
04
You respond
Reply with a Rify draft. An unhappy customer opens a recovery case.
-
05
You share Beta
Turn a great review into a post for your social channels.
Then the next visit starts the loop again.
Today
Start each day knowing what needs you.
Home is a short morning brief: what changed since your last visit, your next move, and how your reputation is holding. Command Center lists what needs you now, today and this week.
- Reply to a waiting review without leaving Home
- Ask Rify about your reviews and profile (Ctrl J)
Customer name
WhatsApp number
Get more reviews
Ask every happy customer, at the right moment.
Add a visit in seconds, or bring visits in by paste, CSV or API. Reputify sends the review request on WhatsApp from your own business number, or by email, and the link opens Google's review form directly.
- A QR code and printable poster for your counter
- Consent, opt-outs and one ask per 30 days, built in
Review Inbox
Every Google review in one inbox. Replies you approve.
See what needs a reply, filter by rating, location or sentiment, and let Rify draft a reply in your voice. Nothing goes out until you send it.
- Draft with Rify, edit, then send it to Google
- Reply templates for the questions you get every week
“Food was cold by the time it reached the table.”
Case opened from private feedback
Meera contacted the customer on WhatsApp
Recovery
Hear from unhappy customers first, and put it right.
After a visit, customers can tell you privately how it went. A 1–2★ answer, or a 1–2★ Google review, opens a recovery case so someone on your team owns the follow-up.
- Assign it, set severity, contact the customer on WhatsApp
- Everyone can still leave a Google review: private feedback is never a gate
Reputify on WhatsApp
Your reputation, on the phone you already check.
Connect your personal WhatsApp and Reputify sends a Daily Pulse around 9 am when there's something to report. On Growth and Scale, you also hear the moment a customer issue opens a recovery case.
- Nothing to report means no message
- No customer names or complaints on your lock screen
- Quiet hours, and reply STOP any time
Social
Beta · by invitationTurn your best reviews into posts.
Reputify suggests post ideas from your real reviews and local moments, writes captions for each channel, and makes branded graphics with your logo and colours. You approve every post before it's scheduled.
- Ideas built from real reviews, never invented
- Not in new accounts yet: we switch it on business by business
Your Google profile
See how you look from the outside.
Profile Pulse
Finds gaps in your Google listing, from basics and photos to posts and reviews, with a list of fixes.
Neighborhood Scan
Compares your public Google presence with similar businesses nearby, on a map with a Visibility Score.
Intelligence
Sentiment, trends and keywords from your reviews. A full Intelligence Report on Growth and Scale.
Fair to your customers, and in your control.
No review gating
Review links open Google's own form. Private feedback never decides who gets asked.
You approve what goes out
Rify drafts replies and posts. Nothing publishes until you say so.
Consent built in
Opt-outs honoured on every channel, one ask per 30 days, one reminder at most.
Private on your lock screen
WhatsApp alerts show your business and the rating, never the customer's details.
From a Reputify pilot
“We’ve been piloting Reputify at Biere Kraft and have been really impressed with it. The Review Inbox makes managing customer reviews much easier, and the review generation and AI features are very useful for our team.”
Pricing
Start with one location.
Prices exclude tax · Every trial is 14 days of the full product, no card
StarterRecommended
$39 /month
$390 /year
You save $78 against paying monthly
1 location · 1 user
Growth
$69 /month
$690 /year
You save $138 against paying monthly
Up to 3 locations · 3 users
Scale
$149 /month
$1,490 /year
You save $298 against paying monthly
Up to 10 locations · more on request
Who sends the WhatsApp messages?
Review requests and messages to customers go from your own WhatsApp Business number, and Meta bills those conversations to you. Your Daily Pulse and alerts come from Reputify to your personal WhatsApp.
Does Reputify reply or post without me?
No. Rify drafts replies and posts; you edit and send them. Nothing goes to Google or your social channels until you approve it.
What does the free trial include?
Everything: 14 days of the Scale plan, with no card needed. At the end you choose the plan that fits your business.
Do I need to connect Google?
Not to look around: the free Google check works without signing in. To see your reviews and reply, you connect your Google Business Profile after you sign up. It takes a few minutes.
I have more than 10 locations.
Scale includes up to 10 locations. Tell us how many you have and we will set up more for you.
Your next good review starts with today's customer.
14 days of the full product. No card needed.
Examples on this page are illustrations, not a real business. Reputify is independent and is not affiliated with or endorsed by Google. It does not guarantee rankings, ratings, leads or revenue.